Returns and Exchanges

Thank you for shopping with Willow Ashe. If you do not absolutely love your purchase, we will gladly issue a store credit for the value of any approved merchandise within 14 days from possession of your order.  After this 14 day period, the items become final sale. Items must be in NEW condition with original tags attached and cannot be worn, washed or altered. All sale items, gift cards, earrings, hats, hair accessories and bodysuits are FINAL SALE. Willow Ashe has the right to refuse an item being returned if deemed conditions have not been met.  

If any returns do not meet these requirements, you will be contacted via email and the items returned to you.
If you have received an item with any problems or defects, please contact us via phone or email within 7 DAYS to inform us of the issue. If we are not notified within 7 days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage / defect in your email.
We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.